Could not complete your request because the file-format module cannot parse the file

This is a Photoshop CS3 Error that I encountered after opening a PNG file that is suppose to be a readable format by Photoshop. This “could not complete your request because the file-format module cannot parse the file” error pops up after I opened the file. The only solution that I can think of to open the file is open it to another editor, like Microsoft Picture Viewer. Save it as PNG again, then open it again in Photoshop and it works just fine.






Another solution is, you can open it in Microsoft Picture Viewer or a Browser(Firefox or IE). Then, press print screen. After pressing print screen, go to photoshop. Create a new project, then CTRL+V (To paste what you have copied). Then that’s it, you have the file opened in Photoshop CS3.

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8 thoughts on “Could not complete your request because the file-format module cannot parse the file

  1. Pingback: Weer een probleem - PC Helpforum

  2. i am having the same issue with CS4… i cannot go and redo every png file because i am a digital scrapbooker and have tens of thousands of png files i work with… any other ideas how i can fix this or what is causing it. Never had issues with my other previous 6 versions… lol

  3. Same problem I am suffering from today in photoshop cs3!

    …actualy I download PNG icon. When opening with photoshop for use error occurs “FILE FORMAT MODULE CANNOT PARSE THE FILE?”

    What is solution?
    I dont want to waste my time in Printscreen and open with Paint.

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