Smart Bro Sucks!
WARNING BEFORE READING THIS POST: There of hundreds of wrong tenses and grammatical errors below, and on this sentence, because there’s a lot, I swear! (huh?) hehe… *ang gulo no?*
I know these words or can I say phrase? was circulating all over the internet, covering the 1st page of SERPs for the keyword “Smart Bro”. If you’re looking for Smart Bro reviews before applying for a Smart Broadband connection, you probably have landed to several blogs and forums and read a lot of negative reviews from 99% of unsatisfied Smart Bro subscribers nationwide. Complaining, complaining and complaining because of the super high-speed connection that Smart Bro provides them. Well, I’m not complaining, because I love smart, I don’t have a high-speed broadband connection, only a putol putol connection, and I love it because it keeps me awake, and wait for Smart Bro to reconnect again. If it’s disconnected, I’ll just click diagnose, and windows will detect what’s the error, if windows cannot detect the error, I’ll click diagnose again, until my Smart Bro will come back to life for minutes, and again, it will eventually be disconnected, so what I do is execute that “diagnose” routine again, then I’ll go back online, then offline, then online again. Was that amazing??? hehehe… 
My Smart Bro connection fluctuates happily, and I’m so satisfied for its performance. And oh… I would like to say again that I’m not complaining about Smart Bro, actually I would like to commend them for their excellent service! If you’re curious why my post title was “Smart Bro Sucks”, it’s purely ironic, I just want to get some traffic for people who were searching for Smart Bro negative reviews, that’s why my post title was “Smart Bro Sucks”, but they don’t suck, they RULE! They are the best broadband connection that was available here in the Philippines! (My next post would probably be how to pay Smart Bro bills via BPI Express Online, kasi wala pang blogs sa SERPs, just saw it in an old forum.)
Want to know more why Smart Bro Sucks? Then read this post!
Are you using SMART Broken? And you can’t connect to the Internet? If so, you can try these tips from Kate (One of our commentators):
FIRST TIP: Check your IP Address (Smart Bro’s IP address is in the series of 192)
Your IP should not be static.
For 192 series who can’t connect to the internet or browse any website:
1. Open the command prompt and have a ping test;
1A. ping test for gateway: 10.0.0.1
1B. ping test for wireless gateway: 192.168.224.1
2. Check the proxy settings: All of the boxes should have no check.
3. Clear all private data (e.g.: cookies, files, browsing history)
If you still can’t connect to the internet try these:
» Restart your PC and unplug the POE/Motorola adaptor for about 30 seconds, then plug it back.
» Check your IP and try to browse if it works.
SECOND TIP: If your IP address is on series 169:
1. Disable/Enable LAN
2. If your IP is still in 169 series, restart your PC and unplug/plug POE/Motorola adaptor for about 30seconds.
3. Check the IP address
4. Check the cable if it’s properly connected
5. Check the proxy settings
6. Try to browse again.
If you’re so tired in doing those stuff again and again and still you can’t connect to the internet call Smart Bro’s Hotline at *1888 so that Smart Bro can check the parameters of your antenna from the Base Station.
Have patience, don’t be mad about the service. These are just machines built by human hands so it’s not perfect same as human beings. Simple but it makes sense.
If you still have concerns, just make a follow up about it by calling Smart Bro’s Hotline at *1888.
Peace!
January 14th, 2008 at 5:06 pm
it’s not a hidden fee. look at your billing date. 12-22 to 01-25. 999 is for 30 days. that’s 34 days. the extra 4 days is the 133.2 charge. (999/30)*4 + 999.
January 14th, 2008 at 5:08 pm
I hate SmartBro too but they’re my best ‘option’ as of the moment.
January 14th, 2008 at 5:14 pm
aw di pala yan hidden fee? so di na 999 ang sisingilin nila sa akin nxt billing statement? hmmmmmmmm…..
January 14th, 2008 at 6:04 pm
hmmmm mareview nga din yung smartbro connection ko hahahaha para malagay sa SERP
kaso lang positive yung review ko.. baka sabihin sipsip lang ako haha
pero positive tlaga e haha
para san yung hidden charges? sa akin wala naman ganun 999 pa din naman binabayaran ko
January 14th, 2008 at 6:09 pm
@amy - hehehe di pala hidden charges… advance charges lang
kaya malaki! waaaaaaaa!
January 14th, 2008 at 10:47 pm
hmmm…
naaaliw ako sa post mo…
ang smart bro ko nman, well… nakakabwisit lng minsan kc walang connection. at times, i have to wait for an hour para mabalik, unlike u na ngdidiagnose ng error, ako naman, ping ng ping hehehe…
January 14th, 2008 at 11:37 pm
Thanks Bro,
I assumed your really smart-bro! Just kidding. Buti na lang nabasa ko review mo. Gusto sana ng anak ko mag subscribe sa latest promo nila na P799.00. yung style usb na portable.Wag na lang!!!
Happy naman ako sa skydsl ng bayantel eh!D ka naman nanginginig sa galit nung sulat mo ito?
Read mo na lang post ng Co-Author ko,Priciple of 90/10.Nag commercial pa!
January 14th, 2008 at 11:48 pm
Mag smart 3G na lang kayo!
expected ko mabagal ang putol putol.. pero mabilis at konti lang ang putol..
Check here: http://migs.wordpress.com/2008/01/02/fast-internet-connection-using-3g/
January 15th, 2008 at 3:25 am
matagal ka na po naka add sa friendster ko
ah first billing mo ba yan? kung oo talgang ganyan hehehe…
pero yung succeeding months ok na…
January 15th, 2008 at 6:17 am
amy.. i mean sa blogroll u.. pa add. bwahahahaha!
January 15th, 2008 at 6:18 am
awww thanks buddy migs
hehehehe
@mhel - salamat at na aliw ka.. bwahahahaha!
yiheeeee!
@ mon - oo nga thou shalt stay away from smart bro.. nag smart bro lang ako para makapag review din
wahahahah!
January 15th, 2008 at 7:49 am
natawa naman ako, excited ka talaga magbayad nung 133.20 na hidden or advance fee or whatever… wahehehe… anyway, ang koolit nung customer service, nagtatanong pa nung ibang bagay where he/she can help samantalang di ka nga nasagot or natulungan sa una… asa pa sya… lolz!
bleue
http://bleue.i.ph
January 15th, 2008 at 9:50 am
Smart Bro and Globeines are working well in our Pasig area. It’s PLDT that sucks big time.
January 15th, 2008 at 11:42 am
wow number 1 na ako sa smart bro sucks na keyword.. haha!
January 15th, 2008 at 12:30 pm
i’ve been on smart bro for a year now. i even had it relocated when i moved to my home in guadalupe. though sometimes it has its quirks, smart bro works way better than pldt. noemi was right. pldt sucks big time!
January 15th, 2008 at 11:41 pm
meron din akong ‘hate’ post tungkol sa smart bro eh.. buried in the archives..
it’s better than nothing na rin sa lugar namin..
January 16th, 2008 at 3:27 am
this is a ncie way of saying smartbro—make that pldt’s dsl as well—–SUCKS! and they’re tryign to lure more peopel to the system–http://datelinedavao.blogspot.com/2007/12/smarts-plan-799-not-so-smart-after-all.html
January 16th, 2008 at 4:54 am
marami yatang galing sa smart bro ah… wahahaha
February 4th, 2008 at 2:33 am
sakn ok naman ang connection. minsan nga e more than ok. at ganun pa din yung binabayaran ko kahit minsan e lampas na ko sa due date ng payment. siguro depende rin sa area yan.
February 4th, 2008 at 3:51 am
napaka bulok ng smart bro, damn! napapadalas ng masyado ang paputol putol kaya halos hindi na namin magamit sa bahay…napaka inefficient pa ng customer service! ilang beses kaming tumawag to complain wala man lang silang nagawa, they said they will call us back hanggang ngayon WALA pa yung tawag. palpak talaga ang serbisyo
February 9th, 2008 at 6:29 am
@bloodytom - oo nga meron ok meron hindi ok, pero mas marami ang hindi ok
@anonymous - may tama ka
February 14th, 2008 at 2:08 pm
i hate SmartBro alot.. ang connection ay putol putol, tapos ang hina pa ng server connection. but as of now my ONLY option is SmartBro:(
March 9th, 2008 at 1:52 pm
nkakainis manood ng youtube vids using smartbro, bagal dwnload rate. i once visited a friend in hongkong. super bilis ng broadband dun kahit pang residential. evrything in this country really SUCK!
March 10th, 2008 at 10:53 pm
wAG NAMAN KAYONG GANYAN, ME TOO XPERIENCE MANY TIME OF pUTOL2X CONNECTION BUT I KNOW ITS FROM THE BTS SIDE. ITS NORMAL NAMAN PAG NAG TROUBLE SHOT CLA. HINDI MADALI YON. WALA NAMAN PROBLEMA PAG CONNECTD NA TAMA NAMAN BIGAY NLA SUMUSUBRA PANGA SOMETIMES AABOT NANG 700kbps AND ITS TRUE. I DONT USE THERE QUICKFIX WALANG KWENTA YON. TRY NYO GAMIT NG BANDWIDTH METER OR bwMONITOR.DONT XPECT FOR HIGH SPED DOWNLOADS THINK OF IT 384KBPS.WAG MONG COMPARE SA IBANG BANSA 1 TO 5 MBPS CLA DON AND SOME GIGS NA SPED. KAHIT SAN KA MAPUNTANG ISP GANON PARIN PAG MAY PROBLEMA…WALA KA NET..AND THEYL SAY TECHNICAL PROBLEM DIN. PAREHO LANG CLA LAHAT. REMEMBER KAHIT CABLE CONECTION MAG KA PROBLEMA ANO KAYA PAG WIRELES VICEVERSA. SO MGA BRO GUD LUCK SA INYO LAHAT.
March 11th, 2008 at 9:11 am
[…] course, at first I got some problem with it. Jehzlau is true that there were times that I was disconnected from the internet. But I was not embarrassed […]
March 12th, 2008 at 4:32 am
BINASA KO MGA POST NYO AT NALITO AKO NG KUNTI, MAY PRO’S AT CON’S SA SMART BRO. PLANO KO PA NMN MAGPA KABIT NG SMART BRO. BAKA NMN MAY MAIPAPAYO KAYO SA AKIN?
March 12th, 2008 at 6:55 pm
@Zechariah - ok naman ang smart bro… pag gabi.. sa akin ok lang.. pero pag umaga nawawala wala..
sabi ng iba depende sa place… I think tama sila, kasi may mga kakilala me na smart bro users, ok naman ang connection. You better give smart bro a try
March 13th, 2008 at 9:08 am
jeh,san b place mo?I prolly read about +500 reviews regarding net providers..mapa cable/wireless…absolutely cable is much better than wireless..back then SmartBro feedback are all negative you can only bump to few ones that are positive, but the service seems to be improving..Just like with the other guys that posted here I dont have any option but availing what SmartBro offers..but I prefer PLDT MyDSL sana,kso hndi abot sa lugar namin..kaasar.
March 14th, 2008 at 2:28 pm
mas mabilis pa nga pag smart 3g kc solo ko bandwidth. mabilis din manood ng online videos. TIPID PA MGA BRO! P10 lang per 30 minutes.
March 14th, 2008 at 4:54 pm
MY LOCK IN PERIOD FOR SMARTBRO IS ALMOST UP. I AM SO RELIEVED THAT SOON I’LL BE FREE FROM THE POOREST SERVICE SMART HAS TO OFFER TO THE FILIPINO PEOPLE. THE 7X FASTER THAN DIAL UP CLAIM THEY SO PROUDLY AND FLAMBOYANTLY ADVERTISE IS A BIG SCAM! A BIG LIE AND DECEPTION THAT THE GOVERNMENT’S AGENCY CALLED NTC NEVER DARED TO ACT UPON. WHAT DO YOU EXPECT ANYWAY FROM A COUNTRY RANKED AS THE NUMBER ONE MOST CORRUPT NATION IN ASIA? MAY GOD SAVE US ALL!
March 17th, 2008 at 5:34 am
@Jonas, alam ko pde ipa-terminate ung account kpag sobrang baba ng connection speed..pdeng hndi tapusin ung lock-in period…You have a good deal of reason nman.
March 17th, 2008 at 5:29 pm
[…] What others are saying about Smart Bro? Read this post by Jehzlau. […]
March 19th, 2008 at 3:59 pm
ang tagal pa matapos ng contrata ko sa Smart..T.T kakaasar ! ! ! kung di lng ako kumuha ng promong celpon ng smart… X I … yung mga character ko sa iba’t-ibang laro kong online napapabayaan na at palaging namamatay dahil sa LAG ! ! sayang exp at oras yun ! ! !at saka pera kapag sa computer cafe pa ako maglalaro at magbabayad ng pera, na kung iisipin eh may internet naman dito sa bahay….T.T magsend nga lng ng reply na to inabot pa ako ng limang refresh para lang ma-send at ma-share ang nakakabilib kong experience kasama ang smartbro… kahit alas dos ng umaga na wala na yatang gising dito sa lugar namin eh, ang bagal2x pa rin..T.T yung mga multo kaya gumagamit din at nakikisalo sa bandwidth ko??…=O
March 19th, 2008 at 4:00 pm
pagkatapos ng kontrata ko sa smart… lilipat na ako sa myDSL… XD
March 19th, 2008 at 6:05 pm
@nakaposas - pareho lang tayo.. di na ako makatiis gusto ko na ring umalis sa smart bro.. wahehehehe
March 24th, 2008 at 9:25 am
Well i guess all of you doesnt rili know the difference between a cable and a w/o a cable…
thats the problem of researching before entering.
Tip: SA MGA PUTOL-PUTOL Ang connection
1. Disable and then enable your connection
2. Try nyo upgrade pc nyo it vary kasi sa unit n gamit, my advise dapat ung super computer
3. Try nyo minsan pagpahingahin ung PC nyo
4. Wag mainip! remember patience is a must
w/ love
Mr. SMART
March 25th, 2008 at 4:33 pm
Hanggang simula lang sila. :(( Ngayon kahit 2MB na file di pa ko makapagupload…
March 26th, 2008 at 9:54 am
cool article about smart bro.. more traffic to you este sa website mo pala..
wala din ako problema sa smartbro bukod sa mga walang galang na customer “CARE” na walang care, saka sa mga TSR na yan!
ipconfig /flushdns
ipconfig /release
ipconfig /renew huh?? never ko na pa2renew kontrata ko!
hahahaha..
March 31st, 2008 at 4:54 am
the smart bro…
smart bro sucks…
March 31st, 2008 at 1:06 pm
Just go to other rich countries like Japan or Europe their internet is free, I don’t know why many companies like smart taking advantage of internet
April 10th, 2008 at 8:07 am
hi guys and esp. you jhez, hi!… gusto mu ba na iexplain ko sayo ung 133.20? Anyway i am working now at pldt at supported namen ang smart bro or smart company. Hmmm.. your right may mga instances na badtrip pag putol putol ung line…but i’ll advised to call the customer service to check the parameters of your antenna… 3 lang naman ang possible reasons kung bakit ganun, its either may technical prob ang BASESTATION, poor parameters ang ANTENNA and of course sa COMPUTER din na ginagamit.
Anyway, ung sa billing mu PRORATED RATE ang tawag dun started from your first activation to your due date. yun lang ang babayaran mu sa next month na billing kasi nga diba nag advance ng one moth ng 999? so the next month ang babayaran lang is yung narecieved mung 133.20.
Haha..baka alam mu na ung reson pero inulit ko lang para maliwanagan ka.. anyway anu pala surname mu para macheck ko ung record mu sa database namen?
Godbless!!!
April 10th, 2008 at 9:44 am
@kate - gets ko na po yun.. heheheh.. sinabi na ni marhgil.. kaya binura ko na ^__^
Thanks sa pag explain about sa putol putol.. heheheh
Pero kahit anong gawin talagang di maiiwasan mawala ang segnal.. hihihi…
Laurente surname ko ate Kate.. kaka bayad ko lang din kanina sa Smart Bro thru BPI Express Online, pa check naman if nag reflect na.. Isang reklamo ka pa sa Smart Bro, masyadong delayed yung pag send nila ng Billing Statement, natanggap ko last billing statement ko nung tapos na ang deadline.. so bad record na ako nun? Kaya nag babayad na ako palagi now kahit wala pang billing statement, on or before 16th of the month. Yun kasi naka reflect sa billing statement ko.
Pero dapat di na kasalanan ng customer pag na delay ang bayad. Delayed din kasi mag send ang smart bro ng statement…
Just my two cents.. ^_^
April 10th, 2008 at 11:58 am
haha..dapat nirereport mu about sa delayed ng SOA.. actually may project kasi kami ngayon, migrating basestation. Lahat ng BTS iuupdgrade kaya possibleng maapektuhan lahat ng bts. Suffer natin yun pero at least in the end tayo din naman makikinabang. Smartbro user din ako pero eversince la pa ko reklamo =) just to share with you guys, =) walang kinalaman kung dun ako nagwowork. Pero naiintindihan ko naman kayo…
may tips na lang ako.. wag kayo mag stick sa quickfix.. e2 gawin nyong troubleshooting:
FIRST TIP: check nyo ung ip address (ang ip address ng smart bro is 192 series)
Kelangan po naka dynamic lagi.
for 192 series and still ndi pa rin kayo connected or can’t browse to any site:
-open the command prompt and have a ping test;
*ping test for gateway: 10.0.0.1
*ping test for wireless gateway: 192.168.224.1
-check the proxy settings: dapat walang naka check sa mga boxes,
-delete cookis/files/clear history.
kung hindi pa rin makaconnect:
-restart pc and unplug the poe/motorola adaptor for about 30secs. and then plug it back.
-check nyo ung ip and try to browse na!
SECOND TIP: if the ip address is 169 series;
-disable/enable lan
-(if still 169,try to)restart pc and unplug/plug poe/motorola adaptor for about 30secs.
-check the ip address
-check the cable if it’s properly connected
-check the proxy settings
-try to browse
-guys kung ubos na powers nyo doing those stuffs and wala pa rin connection tawag kayo sa hotline *1888 para macheck ung parameters ng antenna nyo from the basestation.
_GUYS have patience,hehe wag kayong magalit sa service kasi tao lang naman gumawa nyan eh so walang perfect, =), when it comes to technical possible din na nagdodown yan kasi kung tao nga napapagod diba? Simple but make sense…=)
Hmmmm…pag may concern kayo follow up nyo lagi guys. ganun lang naman give and take lang tayo =)
PEACE!!! =)
April 10th, 2008 at 12:21 pm
to know your connection speed try this sites:
speetest.net
2wire.net
*Smart bro connection speed is up to 384kbps burstable*
April 10th, 2008 at 1:32 pm
@kate - whoa! Nice tip ah.. hehehehe.. ma blog nga yan
April 11th, 2008 at 5:37 am
you need to shift to wire-based broadband. wireless kasi ang Smart Bro. they depend on Smart’s cell network. that’s why the maximum speed you have is only 300+ kbps. it’ll never reach at least 1mbps which is the speeds offered by Globelines at P995 and Bayantel at 900++. i’m not sure with PLDT though.
kaya for those with land-based broadband, don’t shift to Smart Bro. =) if you have no other choice, this is the only logical choice to get connected.
April 11th, 2008 at 6:55 am
Di naman =p hehehe ako nga di lag eh… dami ko pa bots nun 20 na bots may you porn pang tatlo tapos may crunchy roll pa.. tapos nag raragna pa ko.. =p hehehe kapag umuulan lang ako nakakaexperience nyan =p
April 11th, 2008 at 7:25 am
@majuro - oo nga naman.. ako walang choice eh kaya nag smart bro.. pero ok naman ang smart bro minsan.. hehehe
@bodie - oo nga.. depende sa location.. may mga lugar na super ok ang smart bro, may mga lugar na super pangit ang smart bro.. nagkataon nga lang mas maraming lugar na super pangit ang smart bro.. hehe
April 12th, 2008 at 2:06 pm
nakakainis na pag 1 week na la connection as in la talga!! sayang bayad!!
April 13th, 2008 at 2:10 pm
@kate panu kung iba settings ng canopy?? 2 accnt ko sa smart bro. 1 for my computer shop then 1 sa sarili q PC. bakit un isa ok pa ng konti pero e2 nasa kwarto ko na nag iisa ay dinidimonyo?? partida SOLO pa!! try q pagpalitin antena. nilipat ko sa comshop q un mabal na connection. tapos un isa na medyo ok nilagay ko sa room q. amf nalaman ko na antena ang may problema.. bumagal comshop q. then tumawag aq sa SMART. amf mga b0b0 sumagsagot eh. di ata alam sinasabi q. BTS daw may problema eh medyo ok isa ko smart bro. nag papunta d2 ng contractor para palitan un antena. anak ng teteng!!! lalo nag LOKO lalo ng pag tanghaling tapat. di na slow connection. WALA NA! sabi nun isa ko friend na nag tatrabaho sa smart check daw nya. amf kaya pala. nun ma check nya. un canopy ko iba sa setting nun isa ko smart bro.. e2 ohh. e2 un ok na connection q (QoS)
Sustained Uplink Data Rate : 500 (kbps) (Range: 0– 1000 kbps)
Sustained Downlink Data Rate : 500 (kbps) (Range: 0– 1000 kbps)
Uplink Burst Allocation : 1500 (kbits) (Range: 0 — 1500 kbits)
Downlink Burst Allocation : 1500 (kbits) (Range: 0 — 1500 kbits)
pero un nag loloko na antena?? e2 ang katarantaduhan ng smart hinati ang speed q!!!
Sustained Uplink Data Rate : 256 (kbps) (Range: 0– 512 kbps)
Sustained Downlink Data Rate :256 (kbps) (Range: 0– 512 kbps)
Uplink Burst Allocation : 750 (kbits) (Range: 0 — 750 kbits)
Downlink Burst Allocation : 750 (kbits) (Range: 0 — 750 kbits)
p*t*ng !na! naka 256 aq.. that means maximum speed ng net q is 256kbps
try q kausapin *1888. confidencial daw canopy page nila. may mga tinatago silang kabalbalan sa page na yan.. sa totoo lang ang speed q ngayun 30-76kbps instead of up to 384kbps which is 7x faster than dial ups?
tapos ang speed sa ok na antena q 100-150+kbps.. troubleshooting ng smart bro?? alam q lahat.. ping those f*cking IPs 192.168.224.1 ping another blah blah blah. then sabihin nila ala problema antena mo kahit nakalagay sa ping mo request timed out!! f*cking smart bro!!
April 13th, 2008 at 2:26 pm
aw
@kate panu kung iba settings ng canopy?? 2 accnt ko sa smart bro. 1 for my computer shop then 1 sa sarili q PC. bakit un isa ok pa ng konti pero e2 nasa kwarto ko na nag iisa ay dinidimonyo?? partida SOLO pa!! try q pagpalitin antena. nilipat ko sa comshop q un mabal na connection. tapos un isa na medyo ok nilagay ko sa room q. amf nalaman ko na antena ang may problema.. bumagal comshop q. then tumawag aq sa SMART. amf mga b0b0 sumagsagot eh. di ata alam sinasabi q. BTS daw may problema eh medyo ok isa ko smart bro. nag papunta d2 ng contractor para palitan un antena. anak ng teteng!!! lalo nag LOKO lalo ng pag tanghaling tapat. di na slow connection. WALA NA! sabi nun isa ko friend na nag tatrabaho sa smart check daw nya. amf kaya pala. nun ma check nya. un canopy ko iba sa setting nun isa ko smart bro.. e2 ohh. e2 un ok na connection q (QoS)
Sustained Uplink Data Rate : 500 (kbps) (Range: 0– 1000 kbps)
Sustained Downlink Data Rate : 500 (kbps) (Range: 0– 1000 kbps)
Uplink Burst Allocation : 1500 (kbits) (Range: 0 — 1500 kbits)
Downlink Burst Allocation : 1500 (kbits) (Range: 0 — 1500 kbits)
pero un nag loloko na antena?? e2 ang katarantaduhan ng smart hinati ang speed q!!!
Sustained Uplink Data Rate : 256 (kbps) (Range: 0– 512 kbps)
Sustained Downlink Data Rate :256 (kbps) (Range: 0– 512 kbps)
Uplink Burst Allocation : 750 (kbits) (Range: 0 — 750 kbits)
Downlink Burst Allocation : 750 (kbits) (Range: 0 — 750 kbits)
p*t*ng !na! naka 256 aq.. that means maximum speed ng net q is 256kbps
try q kausapin *1888. confidencial daw canopy page nila. may mga tinatago silang kabalbalan sa page na yan.. sa totoo lang ang speed q ngayun 30-76kbps instead of up to 384kbps which is 7x faster than dial ups?
tapos ang speed sa ok na antena q 100-150+kbps.. troubleshooting ng smart bro?? alam q lahat.. ping those f*cking IPs 192.168.224.1 ping another blah blah blah. then sabihin nila ala problema antena mo kahit nakalagay sa ping mo request timed out!! f*cking smart bro!! .
April 14th, 2008 at 1:49 pm
ok let mu just clarify you guys, hindi basta basta ginagalaw ang antenna or ung canopy, si contractor lang ang dapat gumalaw jan kasi may allignment silang sinusunod base na din kung san basestation abot ung line of sight ng antenna sa location nyo. Isipin nyo na lang ung antenna ng tv right? once na ginalaw galaw nyo yun diba hihina ung reception ng signal… just think of it guys, may mga settings ang canopy na nagvavary sa basestation kung san kayo nakaconnect, kahit dalawa pa ung account nyo it doesn’t mean same base station kayo, NO! Si contractor lang nakakaalam kung san mas malakas na signal ung antenna nyo kaya kung san nya yun itinapat, as is na dapat dun lang, and kung may problem sa connection just do the basic troubleshooting, minsan nagkakaroon tlga ng tech prob sa bts and even sa router kaya don’t blame sa mga agents ng smart bro kung sinasabi nga nilang may prob sa bts kasi may access sila dun to check it out and may access din sila to check the parameters of your antenna.
Remind ko lang na ang connection speed is “UP TO” 384kbps “BURSTABLE”…
April 15th, 2008 at 3:37 am
isang BTS lang ginagamit d2.. isa lang naman cell site ng smart d2. dun lahat naka tutok ang antena namin. di rin aq naniniwala sa line of sight ng antena nila. bakit? bumagsak antena q. then try ko ma contact contractor nila.. 2 days bago makarating. pero un 2 days na naka tumba ang antena q. same speed pa rin. then wala DC. panu nangyari na LINE of SIGHT un?? eh gumagana internet ko kahit naka tumba antena q?? uu tama ka 384kbps nga. un lang ang sagad na kaya ng BTS nila. pero upgrade nila BTS nila.. kaya un kahit 500kbps+ pero ang setting ng antena q na naka 256kbps hanggang dun na lang un sa 256kbps. why?? na try ko baguhain yan ginawa ko 70kbps un both uplink and downlink. then try q check 2wire.com speedtest.net pltdplay speedmeter. halos di nag lalayo ang mga speed nila 65-75kbps lang pero nun ibalik ko sa 256 200-240+kbps ang inaabot. panu mo masasabi na sa BTS din naka depende ang speed?? pero un isa ko antena naka 500ang settings kaya kahit 350-390kbps nun ayus pa ang smart d2.. kaya nga QoS(quality of service) nandun lang naka depende ang speed mo.. maximum throughput ng speed mo is 500kbps. ang kaya ibigay ng BTS is up to 384kbps lang. graduate aq ng IT at CCNA kaya alam ko mga yan KATE. marunong aq mag troubleshoot nyan. kaya ko mag trouble shoot na hindi kaya ng contractor ng smart. anu magagawa ko kung ang antena nila ang SIRA.
kahit ikaw bibili ka ba ng brand new na cellphone kung may depekto ang cellphone na bibilhin mo??
April 19th, 2008 at 9:54 am
@hype - sabi ni kate hyper ka daw.. di nya na kaya sagutin yung tanong.. hehehe
April 21st, 2008 at 4:19 pm
panu kc di pa nya na eexperience na mag loko ang connection nila or di naman yata marunong mag ayus ng connection si KATE.. sasabat pa kc. “UP TO” 384kbps “BURSTABLE”… <— di ganyan ang connection ng antena.. BTS lang nag distribute ng speed na yan. 384 lang bigay ng smart.. Maximum Throughput ng antena namin ay: 1 Mbps Aggregate.. that means pede kami kahit 1mbps. ang antena kahit 10mbps kaya depende sa setting hindi depende sa layo o sa pag kakatapat dahil may options ang antena.. bakit di nya silipin un canopy .. baka sakaling maintidihan nya kung anu anu mga nilalaman nun.. 169.254.1.1 <– pasok ka na kagad. click nya configuration sa left side tapos hanapin nya un Quality of Service(QoS). un nandun kung hanggang saan kaya ng antena.. KAYA NGA QUALITY OF SERVICE..
April 26th, 2008 at 3:16 pm
well my connection is really good though for the past 5 months. i’ve never experienced that my internet is down… im playing online games and my pc is 24/7. internet never gets dwown with smartbro.. but now.. i don’t know im starting to experience the putolputol connection… OMG.. i hate it… but they said there is a problem with the base stations… and we need to wait for no Estimated Time Resolved. WTF!.
April 30th, 2008 at 4:05 pm
@Jowie: naku yan na un.. sunod sunod na yan. maayus ang BTS tapos masisira.. ganyan na yan parati.. gang mapuno ka na.. tang nang smart bro 2. para kang pumasok sa di mo alam.. walang kwentang internet service. panay mga manloloko! maaayus naila yan conneciton mo after 2 weeks. gaganda yan.. then after 1 week na ayus na connection 4 sure dimonyo mode na ulit. gud luck na lang sa mga smart bro users…
w8ing 4 globe broadband.. kakaunti negative ang negative feedback..
May 1st, 2008 at 5:14 pm
Well, sa tingin ko, depende talaga sa VICINITY yung connection speed nyo, look mine:
Link: http://www.speedtest.net/result/266211822.png (Morning-Noon)
http://www.speedtest.net/result/266215574.png (Afternoon-Midnight)
Manually: 851kb/s Download Rate
248kb/s Upload Rate
899kb/s Download Rate
246kb/s Upload Rate
They said that it’s up to 384kb/s. That was ridiculous! They haven’t said it at first.
Try nyo ilagay sa pinakatuktok ng bubungan nyo yung Wi-Fi Device, yung hindi matatabunan ng kahit ano… kung disidido talaga kayo na magkaroon ng magandang koneksyon, gawin nyo to, bahala na kidlat sa inyo.
May 1st, 2008 at 5:16 pm
I was lucky… I’m now a host in seeding! Seed for torrents! Go BRO! After my lock-in period expires (6months remaining), I’ll try to transfer to PLDT MyDSL. It’s a good choice within my vicinity. Ayus ‘to!
May 2nd, 2008 at 2:00 am
Grabe talaga ang SMART BRO! BROKEN talaga !! gravveee …..before na e enjoy ko pa yung 300++ kbps nila…but now?? my speed is like hell as 64 kbps! WTF!
then 2 months na akong tumatawag sa customer service nila…and everytime na tumatawag ako…laging sinasabi “WAIT FOR 24 HOURS” then check again the connectiion…everytime na lang GANUN??? hanggang sa umabot ng 2MONTHS ???
then ni-REPORT ko na sa kanila na meron akong nakikitang naka-CONNECT sa PC ko….as in ang DAMING USERS akong na view na nage-enjoy sa bandwidth ko….kaya naman ganun na lang ka BAGAL ang CONNECTION ko!! ano to BANDWIDTH THEFT?
wala ba kayong magagawa dito?? OMG! SMART BROKEN!
May 2nd, 2008 at 6:48 am
ganito nman connection ko 2pm, pero pag 9pm-10am mas mataas pa, d2 sa gerona, tarlac!!
[URL=http://www.speedtest.net][IMG]http://www.speedtest.net/result/266433116.png[/IMG][/URL]
May 2nd, 2008 at 6:50 am
ganito nman connection ko 2pm, pero pag 9pm-10am mas mataas pa, d2 sa gerona, tarlac!!
http://www.speedtest.net/result/266433116.png
May 2nd, 2008 at 6:54 am
ganito nman connection ko 2pm, pero pag 9pm-10am mas mataas pa, d2 sa gerona, tarlac!!
http://www.speedtest.net/result/266433116.png
pero lapit ng makaroon ng PLDT DSL dito samin, lapit na din matapos lock in period ko sa smart bro, so im gonna switch to myDsl soon., sana mas better kasi upto 1Mb/sec sa plan 999 ung mydsl., di ako kuntento sa smart bro e.,
May 4th, 2008 at 4:40 am
Kesa mag Advertise kyo! pabilisn nyo nlng ang connection nyo!!!
Connection ko gnun rin mbgal na paputol putol FCK!
May 4th, 2008 at 2:17 pm
Wait… I was mistaken!!! Damn it! It’s totally impossible that I can have that speed.
Here in Bagumbong, Caloocan:
SMART
Morning monitoring (12:00am-12:00pm) : 340 kbps (40-74kb/s download rate)
Afternoon monitoring (12:01pm-5:59pm): 401 kbps (45-93kb/s download rate)
Evening monitoring (6:00pm-11:59pm): 415 kbps (47-97kb/s download rate)
Torrent download rate: Min: 34kb/s Max: 76kb/s
Technique in watching online videos (Streaming):
If you want to watch movies (that may take an hour to load for SmartBro users), go to a site with the following host:
Todou.com
56.com
This host divides the whole videos (maybe 30mins-50mins), this will allow you to watch videos more efficient. This is like watching Video CDs. I’d like to recommend you to go to Surfthechannel.com. This is an open source hosting. Same as Quicksilverscreen.com/Truveo Video Search.
If you encounter slow performance on downloading, use Internet Download Manager, they’ve got the right logic which makes your download more efficient by looking for more mirrors or something they just didn’t tell anybody. Try and get satisfied!
Also, I recommend you to use Firefox 2 or Firefox 3 Beta 5 (It not just look beta, it feels like a stable version). It’s easier, safer and faster than any browsers.
One thing, as I’ve observed, a few people encounter problems watching streaming videos with Firefox (old computers/lan cards exist). Try watching with the Safari browser.
Kung may tanong kayo, punta lang kayo sa multiply ko, may ilang topics din dun tungkol sa mga common problems ng Pinoy pagdating sa computers (Ia-update ko this week para sa inyo SmartBro Users).
Site: onsepalabas.multiply.com
May 5th, 2008 at 7:23 am
tang inang smartbro to may problema ka tatawag kasa hotline 15mins bago sagutin tapos tatanga tanga pa yun makakasagot wala ng ginawa kundi JUST A MOMENT PLS, COORDINATE KO lang po issue nyu, CHECK ko lang po wala ba sila isasagaot na macoconvince yun client tapos Bwisit na Bwisit kana dahil sa serbisyo nila tatawanan ka pa ng AGENT!!! tang ina naman oh!
May 6th, 2008 at 2:44 am
Hmn.. yung smart bro connection ko ayos naman, try to test your internet connection speed sa pinakamalapit na server like quezon city. http://www.speedtest.net
I got 391 kbps speed using smart bro, nag dedepende lang yata sya sa location or may ulan ba.
good luck po.
also try to use proxy.smartbro.net
port 8080
this proxy will effectively increase your browsing experience.
then try to retest your speed after using the proxy, then compare form your previous speed.
May 7th, 2008 at 12:50 pm
Nalilito na po ako, may nagsasabi kasi na best option so far ay itong Smart Bro (well, I am one of their subscribers at matagal-tagal ko na din nararanasan ang putol-putol, 24/7), at ang myPLDT DSL, “sucks big time”. Meron po bang taga-Laguna dito? Tanong ko lang po, ano po ba ang mas OK, ung Smart o yung PLDT? Sa Sta. Rosa area po… Kasi naiinis na talaga ako sa connection ko.. T_T
May 7th, 2008 at 1:39 pm
tangina yang smart bro na yan putangina yan talaga. WAG KAYO BUMILI NG PREPAID SMART BRO WALANG KWENTA ANG BAGAL BAGAL!!!! dito na ako sa makati nakatira at lagi akong walang connection PUTANGINA KA SMART BRO SINAYANG MO PERA KO
May 9th, 2008 at 2:34 am
Tang inang smart bro yan! Super lag sa games!!!! once in every joined games sa gg client bigla kang matatanggal!!! tang ina tlga! Bad3p no choice kami d2 sa area namin smart bro lang meron!!!!
May 9th, 2008 at 6:28 am
@confused - wala talagang best… hehehe.. lahat may downside
May 9th, 2008 at 6:30 am
@smartbro hater - ganun talaga.. kesa walang internet diba? mas pangit. atleast may smart bro.. hehehe
May 9th, 2008 at 6:31 am
@fucksmartbro - u mean yung 4,500 peso worth na prepaid kit? pangit pala yun? hehehe.. cge di na me bibili.. plano ko pa naman sana bumili nun para sa mga lugar na walang wifi.. hayyyyyyyyyy
May 9th, 2008 at 2:47 pm
I am contented with my smartbro connection. Plan 999 ang kinuha ko and until now, hindi pa din ako nagkakaproblem. I just experienced that during peak hours mejo mabagal ang connection. mabagal but not in a sense na kasing bagal ng dial-up but it is the usual speed when you use it in the morning. You have to take into consideration the network “traffic” lalo na kung sa area ninyo eh smartbro lang ang available. Try to picture out the scene where in a city, isa lang ang road na dinadaanan ng mga sasakyan. So parang ganun din kung lahat kayo eh kumo-connect sa isang internet provider. To tell you honestly, mahina yung signal sa area namin dahil madaming factory sa paligid. Sabi nga sa akin nung taga-smartbro na nag-connect, hindi daw nakakasagap ng malakas na signal kung yung standard na taas ng antenna ang gagamitin. Kinailangan pang i-extend ng mas mataas yung antenna para makasagap ng malakas na signal. Hindi naman ako nag-sisi kahit na nagbayad ako ng 500 for the additional length of the antenna. Hindi lamang sa smartbro ako contented pati sa subscription ko sa smart, super contented ako.
May 10th, 2008 at 11:25 am
maawa naman kayo sa customer agents, hindi porke hindi maresolve yung concerns niyo kasalan nila yun. taga tanggap lang nman sila ng mga concern niyo para mareport. sa troubleshooting nman parang firstaid lang yun ginagawa nila, pag di kinakaya ng firstaid pinapasa sila sa other department gaya ng mga contractors.
May 11th, 2008 at 6:05 am
Got an idea and experience!
Why PLDT Quick Install Kit?
1. Simple to install. Approx. 5-15mins depending on your skill.
2. 24-Hour Wait period (Unlike engineered maintenance, took about 3 days).
I just didn’t said that it was superb, it just balanced speed.
If you want to have a superb speed, I think it will be on Late 2009/Early 2010.
I’m sorry about it. But it’s true, we need another foreign company for these wanted speed.
Sometimes, being independent isn’t good. That’s the way it is.
May 11th, 2008 at 6:12 am
Well, i know how the Customer Agents felt about what people have said.
They just want to help you, that’s why it’s Customer Service, meaning, they’re bringing their best to help you out.
Sometimes, it’s your FUCKING fault freaking newbies in Computers, sorry for my language.
Try to tweak your PC, update your drivers, update your LAN CARDS, and be conscious about BALANCED CONNECTION. We can’t insist that we’ve got a superb connection, try to understand about the situation of the development of our internet connections.
If you want a superb connection, swim until you’ve reached U.S.! There you can have a speed about 1.5MBPS-10MBPS (1MB+/s is the download speed their… maybe higher than that!).
May 11th, 2008 at 6:23 am
@mokies - ur ryt mokies
kawawa talaga mga CSR pag inaaway 
May 11th, 2008 at 11:58 am
Alright, this is for the GAMERS who usually lag using SMART Bro:
I just hang around with my neighbors PC:
This is what he’ve got:
Windows XP Service Pack 3
Intel Pentium 4 HT 3.0 Ghz
512 of RAM
PowerColor ATi Radeon 9250 256MB
Foxconn G33M
Pioneer DVR-A09XLA
Realtek AC’97 ALC655
The one thing why you’re lagging is your PC Specs, try to set the details to LOW.
This will reduce your ping. More ping, more lags.
May 11th, 2008 at 12:01 pm
Remember, if you’re trying to tell that SmartBro sucks, you’re trying to tell that you’re a little prick.
I’m not with Smart but this is not the time for a good connection.
May 13th, 2008 at 8:26 am
I JUST CALLED THEM A WHILE AGO I WAS COMPLAINING BCOZ I THOUGHT IM BACK WITH MY OLD DIAL UP CONNECTION!! SO THEY TOLD TO OPEN THIS CHECK THAT!! AFTER ALL OF THAT IT STILL IN BAGAL UP CONNECTION MODE!!
I JUST HAVE TO WAIT FOR MONTHS TO END MY CONTRACT TO THEM AND AFTER THAT ILL SWITCH TO BAYAN DSL I SWEAR!!
I APPLIED FOR BROADBAND JUST BCOZ OF YOUTUBE WE KNOW THAT ITS IMPOSSIBLE WITH A DIAL UP CONNECTION AND IF ITS NOT FOR THAT I JUST GO BACK TO MY OK DIAL UP CONNCTION PAYING ONLY THE TIME I USED AND ITS FREE ON OFF PEAKS TIME!!
kainizzzzz
May 13th, 2008 at 9:14 am
@ SHAN
I TEST MY CONNECTION SPEED TO THE LINK THAT YOU POST
TO MY SUPRISED IM JUST GETTING 45 KBPS!!!! MY GOD!!!
IM FROM VALENZUELA I ALSO HAVE A PLDTMYDSL CONNECTION ON OUR HOUSE IN MALABON IT TOOK ME 7 HOURS FOR A 1GB DOWNLOAD ITS NORMAL
BUT HERE IN MY HOUSE IN VALENZUELA IT TOOK ME 30 MINS JUST TO WATCH CHRIS BROWNS WITH YOU ON YOUTUBE!!! USING SMARTBRO!!!!
WITH YOU WITH YOU WITH YOU WITH YOU!!
Wah super lag sa RAN WEAK pa rin tuloy character ko!!!!
May 14th, 2008 at 6:10 am
magastos pa la yang Smart Bro. Come to think of it, may P999 bill ka na monthly, kailangan mo pang lumipat ng tirahan kasi mahina signal sa location mo.
How to look for better signal using Smart Bro usb.
-Get your laptop & smart bro usb,
-ride in your car and drive down the road,
-keep on driving until you find a better signal then stop the car
-try driving in the skyway. hehehe
May 14th, 2008 at 6:35 am
@itsmeper - hahaha.. pwede!!!
May 14th, 2008 at 6:40 am
I experience that “putol-putol” connection here at work and at home….minsang lang na ma BRO-ken sa alanganin oras pa
May 14th, 2008 at 7:15 am
hahahahay… i have my own story to tell on how i hate i smartbro.. but then again, i’m back to being a subscriber…
duh!
May 14th, 2008 at 10:23 am
Not that I want to argue with the CSR’s but, when they tell you, “within 24 hours, you’ll receive a message via phone call or text…” is that an SOP? does that really happen or glitches still occur? I had to report twice before I got a message from Smart telling me when they’ll fix my connection.
Hindi sa inaaway or kinakawawa yung CSR’s pero kung sasabihan ka naman na within 24 hours, tatawagan ka, di ba maghihintay ka. pero it’s frustrating na, naghintay ka tapos wala naman pala mangyayari. Tapos no choice ka, tatawag ka ulit at “magrereklamo” tapos, sasabihin lang ulit sa ‘yo yung within 24 hours message.. ano na ang mangyayari? swerte ka kung sa pangalawang pagtawag mo (tulad ko) eh na-aksyonan na. pano kung naghintay ka lang ulit? eh di tatawag ka na naman…and it goes on and on..
May 14th, 2008 at 11:40 am
@Confused_ako - ganun talaga kelangan maghintay.. hehehe..
kelangan mag tiis.. nasa pilipinas kasi tayo 
May 14th, 2008 at 12:14 pm
Heh… that’s the most problem here in Philippines. We usually have BALANCED internet connection and sometimes… worst… Just please understand.
That’s beyond your tweaking. Buy a better LAN Card, and sometimes it isn’t the card itself, it’s sometimes the place you are staying.
Hence, have a Wired Internet Connection rather than the Wireless.
The more crowded, the worse it is.
Goodluck with SmartBro! Hehe…