Comments on: Cebu Pacific: The Cheapest and Most Unsecured Airline Company! http://www.jehzlau-concepts.com/2009/04/cebu-pacific-the-cheapest-and-most-unsecured-airline-company.html The official web blog of a person named Jehzeel. He firmly believes that anyone can blog... Sun, 22 Nov 2009 01:04:10 +0000 http://wordpress.org/?v=2.6.3 By: tonie http://www.jehzlau-concepts.com/2009/04/cebu-pacific-the-cheapest-and-most-unsecured-airline-company.html#comment-192894 tonie Fri, 20 Nov 2009 12:21:21 +0000 http://www.jehzlau-concepts.com/?p=2416#comment-192894 I know we love to save $$$$ but in this case, one must avoid Cebu Pacific at all costs. A few scenarios: 1. Low-Fares are designed to rip you off when you exceed hand-carry and check-in bags, fees range from $40-65 per bag. If you miss your flight, get ready to pay with penalties & upgrade reaching $70 per segment. 2. Everything is ala-carte….meaning if you want water, you have to pay for it. This is literally a flying bus in/out of Philippines. 3. Paying full-fare means less service. You still treated like a 2nd class citizen no matter what. I asked a flight attendant for water in my Davao-Manila 7 pm flight on 11/07/09, she responded, “Sir, you have to buy a bottle. If u really want one, we can give you HOT water with ice for your medicines.” Some service….huh? Absolutely, the SH*T airline of the world! From my Taipei to Manila flight on 10/29/09, I asked for a blanket. Guess what? You have to pay for it as well. Next time, they will charge you to use the rest room or CR plus charge you for the toilet paper or tissue in the CR too. Flying Cebu Pacific reminds me of riding a provincial bus and pay for your own food from street vendors that come in when bus stops plus pay for the rest rooms (CR) at each bus stations. This is how Cebu Pacific got their idea! One more thing, I booked my Taipei flight locally but didn’t have my US passport in hand. I told them that I’m US citizen. They charged me P1620 for international pinoy travel punishment tax for not having my passport. When I requested a refund after showing my US passport at Terminal 3 office, I was told that I have to go to Travel Tax office in Ermita to get a certificate that cost me P200 plus transportation. I did get the certificate to authorize Cebu Pacific to refund and finally received my refund but cost me P500 to get it and half a day. What a F**king joke! They could’ve just booked my flight as US citizen in the first place & avoid the hassle of getting my travel tax refunded back. This is airline is the dumbest airline and 100% F*cking sh*t hole of the airline industry! Cebu Pacific should leave the airline industry and goto provincial bus business model. FYI, Kharl at the NAIA terminal 3 sales office is a dumb-ass too! I hated doing it…but I must have called him a F-king dumbshit for not listening to me. He and his company deserved my ranting frustrations. Provincial bus companies are ran much better than Cebu Pacific. I can’t wait to see this airline go into bankruptcy. “One disappointed customer represents 6 others who also are not happy. Those other 6 are just keeping their dissatisfaction a secret from you. One plus six is – 7. We can count on the average disappointed customer to tell at least 9 others. Considering we have 7 dissatisfied customers from the one brave soul who told us we were not up to par, now 7 will tell 9 people each. From easy multiplication, that’s 63 people who will hear about this negative experience. To keep the calculators away, round this to 64.” CEBU PACIFIC WILL BE OUT OF BUSINESS SOON! Those promo fares will not pay for the operation fix costs. They need to be OUT OF BUSINESS because they give all airlines a bad name. I know we love to save $$$$ but in this case, one must avoid Cebu Pacific at all costs. A few scenarios:

1. Low-Fares are designed to rip you off when you exceed hand-carry and check-in bags, fees range from $40-65 per bag. If you miss your flight, get ready to pay with penalties & upgrade reaching $70 per segment.

2. Everything is ala-carte….meaning if you want water, you have to pay for it. This is literally a flying bus in/out of Philippines.

3. Paying full-fare means less service. You still treated like a 2nd class citizen no matter what. I asked a flight attendant for water in my Davao-Manila 7 pm flight on 11/07/09, she responded, “Sir, you have to buy a bottle. If u really want one, we can give you HOT water with ice for your medicines.”

Some service….huh? Absolutely, the SH*T airline of the world!

From my Taipei to Manila flight on 10/29/09, I asked for a blanket. Guess what? You have to pay for it as well. Next time, they will charge you to use the rest room or CR plus charge you for the toilet paper or tissue in the CR too.

Flying Cebu Pacific reminds me of riding a provincial bus and pay for your own food from street vendors that come in when bus stops plus pay for the rest rooms (CR) at each bus stations. This is how Cebu Pacific got their idea!

One more thing, I booked my Taipei flight locally but didn’t have my US passport in hand. I told them that I’m US citizen. They charged me P1620 for international pinoy travel punishment tax for not having my passport.

When I requested a refund after showing my US passport at Terminal 3 office, I was told that I have to go to Travel Tax office in Ermita to get a certificate that cost me P200 plus transportation.

I did get the certificate to authorize Cebu Pacific to refund and finally received my refund but cost me P500 to get it and half a day. What a F**king joke! They could’ve just booked my flight as US citizen in the first place & avoid the hassle of getting my travel tax refunded back.

This is airline is the dumbest airline and 100% F*cking sh*t hole of the airline industry! Cebu Pacific should leave the airline industry and goto provincial bus business model.

FYI, Kharl at the NAIA terminal 3 sales office is a dumb-ass too! I hated doing it…but I must have called him a F-king dumbshit for not listening to me. He and his company deserved my ranting frustrations. Provincial bus companies are ran much better than Cebu Pacific. I can’t wait to see this airline go into bankruptcy.

“One disappointed customer represents 6 others who also are not happy. Those other 6 are just keeping their dissatisfaction a secret from you. One plus six is – 7.

We can count on the average disappointed customer to tell at least 9 others. Considering we have 7 dissatisfied customers from the one brave soul who told us we were not up to par, now 7 will tell 9 people each. From easy multiplication, that’s 63 people who will hear about this negative experience. To keep the calculators away, round this to 64.”

CEBU PACIFIC WILL BE OUT OF BUSINESS SOON! Those promo fares will not pay for the operation fix costs. They need to be OUT OF BUSINESS because they give all airlines a bad name.

]]> By: dodong http://www.jehzlau-concepts.com/2009/04/cebu-pacific-the-cheapest-and-most-unsecured-airline-company.html#comment-192730 dodong Thu, 19 Nov 2009 17:16:34 +0000 http://www.jehzlau-concepts.com/?p=2416#comment-192730 you guys work with PAL? hahahahaha... you guys work with PAL? hahahahaha…

]]> By: kiara http://www.jehzlau-concepts.com/2009/04/cebu-pacific-the-cheapest-and-most-unsecured-airline-company.html#comment-191637 kiara Sun, 15 Nov 2009 02:29:28 +0000 http://www.jehzlau-concepts.com/?p=2416#comment-191637 i guess all airlines has their ups and downs. they all had delayed flights. u were just lucky enough i guess all airlines has their ups and downs.
they all had delayed flights.
u were just lucky enough

]]> By: Josan http://www.jehzlau-concepts.com/2009/04/cebu-pacific-the-cheapest-and-most-unsecured-airline-company.html#comment-189068 Josan Fri, 06 Nov 2009 08:23:05 +0000 http://www.jehzlau-concepts.com/?p=2416#comment-189068 :twisted: Cebu Pacific never fails.... how about trying ZEST AIR flights to BACOLOD... October 30, 2009, time 10:30am- I called ZEST AIR before I left home because I heard some flights were cancelled due to typhoon somewhere in the south, a girl answered my call, and I ask if my flight with ZEST AIR Z2 330 bound for Bacolod is going to push thru, and proudly answered " Yes Sir! There are no changes in our flights"... 11:30 - Two hours before our flight to Bacolod, upon checking-in, Announcement: Passenger bound for Bacolod at 130 with Flight Z2 330 will be delayed, until further announcement. Duhhh? 1:30 PM Announcement: To all passengers bound for Bacolod with flight no. Z2 330 will be moved at 430 PM, sorry for the delay. 4:30 PM Announcement: To all passenger of Zest Air Z2 330 please proceed to the counter to claim your snack... Toinks... PANCIT CANTON with BREAD SLICED IN HALF.... CHEAPSTEAK! oist, Sir!... don't forget your juice... btw, NOT MADE ZESTO! hahahaha!!! 5:00 Pm Announcement: To all passengers of Zest Air with Flight No. Z2 330 Bound for Bacolod will be moved to 530pm, sorry for the inconvenience, ... Ngek! I approached the Passenger Service Desk, i asked, if our flight is move at 530pm aren't we suppose boarding by now... she gracefully answered.... our flight will be moved at 630... 6:10 pm- HOLDING MY TEMPER: I approached the desk... with foreigner people... "aren't we supposed boarding by now?" she replied, " our flight will be moved at 730PM..." after waiting six and half long hours... it was my first time to last that long waiting for my flight... i thought to myself it will never happen again... (ting!) I just bought a round trip ticket... days passed... November 3 - a day before our flight to Manila, I received a phone call and a text message that our flight VIA the CHEAPEST AIRLINE COMPANY- ZEST AIR will be moved at 440 instead of 340 pm. At least they have the courage to call now...! November 4- it was my flight again with the cheapest airline company- no other than ZEST AIR, via Z2 331 at 440... I arrived at the airport 40 minutes before our flight, I felt guilty, I should have come earlier... while checking in our bags, someone from the check-in area told us that our FLIGHT WILL BE DELAYED AGAIN FOR AN HOUR!!! PERFECT!!!!! HOW IS THAT COMPARED TO CEBU PACIFIC? NANANANA!!!! MY EVER CHEAPEST ZEST AIR IS CHEAPER THAN YOURS!!!!! TRY IT FOR YOUR SELF!!!! :twisted:

Cebu Pacific never fails…. how about trying ZEST AIR flights to BACOLOD…

October 30, 2009, time 10:30am- I called ZEST AIR before I left home because I heard some flights were cancelled due to typhoon somewhere in the south, a girl answered my call, and I ask if my flight with ZEST AIR Z2 330 bound for Bacolod is going to push thru, and proudly answered ” Yes Sir! There are no changes in our flights”…

11:30 - Two hours before our flight to Bacolod, upon checking-in, Announcement: Passenger bound for Bacolod at 130 with Flight Z2 330 will be delayed, until further announcement. Duhhh?

1:30 PM Announcement: To all passengers bound for Bacolod with flight no. Z2 330 will be moved at 430 PM, sorry for the delay.

4:30 PM Announcement: To all passenger of Zest Air Z2 330 please proceed to the counter to claim your snack… Toinks… PANCIT CANTON with BREAD SLICED IN HALF…. CHEAPSTEAK! oist, Sir!… don’t forget your juice… btw, NOT MADE ZESTO! hahahaha!!!

5:00 Pm Announcement: To all passengers of Zest Air with Flight No. Z2 330 Bound for Bacolod will be moved to 530pm, sorry for the inconvenience, … Ngek!

I approached the Passenger Service Desk, i asked, if our flight is move at 530pm aren’t we suppose boarding by now… she gracefully answered…. our flight will be moved at 630…

6:10 pm- HOLDING MY TEMPER: I approached the desk…
with foreigner people… “aren’t we supposed boarding by now?”
she replied, ” our flight will be moved at 730PM…”

after waiting six and half long hours… it was my first time to last that long waiting for my flight… i thought to myself it will never happen again… (ting!) I just bought a round trip ticket…

days passed…

November 3 - a day before our flight to Manila, I received a phone call and a text message that our flight VIA the CHEAPEST AIRLINE COMPANY- ZEST AIR will be moved at 440 instead of 340 pm. At least they have the courage to call now…!

November 4- it was my flight again with the cheapest airline company- no other than ZEST AIR, via Z2 331 at 440…

I arrived at the airport 40 minutes before our flight, I felt guilty, I should have come earlier… while checking in our bags, someone from the check-in area told us that our FLIGHT WILL BE DELAYED AGAIN FOR AN HOUR!!!

PERFECT!!!!!

HOW IS THAT COMPARED TO CEBU PACIFIC?

NANANANA!!!! MY EVER CHEAPEST ZEST AIR IS CHEAPER THAN YOURS!!!!!

TRY IT FOR YOUR SELF!!!!

]]> By: bluthunder http://www.jehzlau-concepts.com/2009/04/cebu-pacific-the-cheapest-and-most-unsecured-airline-company.html#comment-186245 bluthunder Wed, 28 Oct 2009 04:03:11 +0000 http://www.jehzlau-concepts.com/?p=2416#comment-186245 guess what i also had an experience with cebu pacific. Davao - Manila. my flight was around 1:30 pm i think but it was delayed due technical something on the aircraft. so it was moved and moved and moved. Flight was moved to 11:00pm. we were on our way to hongkong that day with one day stop in manila. guess we stop in manila just to take some rest and get up at 4:30 am the next day to fly to hongkong. guess what i also had an experience with cebu pacific. Davao - Manila. my flight was around 1:30 pm i think but it was delayed due technical something on the aircraft. so it was moved and moved and moved. Flight was moved to 11:00pm. we were on our way to hongkong that day with one day stop in manila. guess we stop in manila just to take some rest and get up at 4:30 am the next day to fly to hongkong.

]]> By: jhen http://www.jehzlau-concepts.com/2009/04/cebu-pacific-the-cheapest-and-most-unsecured-airline-company.html#comment-185500 jhen Mon, 26 Oct 2009 06:37:14 +0000 http://www.jehzlau-concepts.com/?p=2416#comment-185500 In fairness nman po, sa 4 times ko po ng pagsakay sa cebu pacific airline, never naman po ako nkaencounter ng delay.... In fairness nman po, sa 4 times ko po ng pagsakay sa cebu pacific airline, never naman po ako nkaencounter ng delay….

]]> By: Jonas Skafte http://www.jehzlau-concepts.com/2009/04/cebu-pacific-the-cheapest-and-most-unsecured-airline-company.html#comment-184797 Jonas Skafte Fri, 23 Oct 2009 13:55:20 +0000 http://www.jehzlau-concepts.com/?p=2416#comment-184797 Hi all you great people, if you would like to be a part of- and support a bigger initiative towards Cebu Pacific... Please share your stories at; http://cebupacific.wikispaces.com/ -and join the Facebook group 'Let's make Cebu Pacific better!'; http://www.facebook.com/home.php?#/group.php?gid=160391654058&ref=ts Thank you very much, /Jonas. Hi all you great people,

if you would like to be a part of- and support a bigger initiative towards Cebu Pacific…

Please share your stories at; http://cebupacific.wikispaces.com/

-and join the Facebook group ‘Let’s make Cebu Pacific better!’; http://www.facebook.com/home.php?#/group.php?gid=160391654058&ref=ts

Thank you very much,

/Jonas.

]]> By: Daprof http://www.jehzlau-concepts.com/2009/04/cebu-pacific-the-cheapest-and-most-unsecured-airline-company.html#comment-184745 Daprof Fri, 23 Oct 2009 09:49:46 +0000 http://www.jehzlau-concepts.com/?p=2416#comment-184745 Good thing I did some research on this airline as I heard they suck from a few people, now booking with some one else! Good thing I did some research on this airline as I heard they suck from a few people, now booking with some one else!

]]> By: yang http://www.jehzlau-concepts.com/2009/04/cebu-pacific-the-cheapest-and-most-unsecured-airline-company.html#comment-184431 yang Thu, 22 Oct 2009 07:44:50 +0000 http://www.jehzlau-concepts.com/?p=2416#comment-184431 this is no new news, but it doesn't make cebu pac's stupid service any less stupid. when we went to tagbilaran one of my companions' trolley bags lost one wheel. she was so irated but the cebu pac people were kind enough to say "Sorry, but you did not sign a waiver". they evern had the guts to say "Baka kasi sirain talaga yung bag niyo" -- i mean excuse me, but that bag was a samsonite. and just like that, they absolved themselves of ALL liability. that's not the worst part. when we came back to manila, the very same bag lost ANOTHER wheel. and the support of one of our bigger luggage was broken. all thanks to cebu pac's very careful handling. we now nickname the airline company "cebu pac-shet." this is no new news, but it doesn’t make cebu pac’s stupid service any less stupid. when we went to tagbilaran one of my companions’ trolley bags lost one wheel. she was so irated but the cebu pac people were kind enough to say “Sorry, but you did not sign a waiver”. they evern had the guts to say “Baka kasi sirain talaga yung bag niyo” — i mean excuse me, but that bag was a samsonite. and just like that, they absolved themselves of ALL liability. that’s not the worst part. when we came back to manila, the very same bag lost ANOTHER wheel. and the support of one of our bigger luggage was broken. all thanks to cebu pac’s very careful handling. we now nickname the airline company “cebu pac-shet.”

]]> By: pqrstryvwxyz http://www.jehzlau-concepts.com/2009/04/cebu-pacific-the-cheapest-and-most-unsecured-airline-company.html#comment-184406 pqrstryvwxyz Thu, 22 Oct 2009 05:13:33 +0000 http://www.jehzlau-concepts.com/?p=2416#comment-184406 b*ray ni ina ny*ng cebu pathetic ini! :mrgreen: b*ray ni ina ny*ng cebu pathetic ini! :mrgreen:

]]> By: nice A http://www.jehzlau-concepts.com/2009/04/cebu-pacific-the-cheapest-and-most-unsecured-airline-company.html#comment-183872 nice A Tue, 20 Oct 2009 03:09:04 +0000 http://www.jehzlau-concepts.com/?p=2416#comment-183872 hi jong!if ur sis was sick,u could have just shown a medical certificate & u could have get rebooked but not refunded since it's a promo.i also had a problem contacting CP's emails and hotlines and all these suck.i spent much for the overseas calls from bkk.we do hope they can do something abt it.u may want to contact a pinoy named ramil at nancy aviations here in bkk @ 02-267-1230(-34).although he's working thru CP's agency he has been very nice in helping me a lot get my refund for my booking online transactions that also suck sometimes if you use other cards not from pinas. hi jong!if ur sis was sick,u could have just shown a medical certificate & u could have get rebooked but not refunded since it’s a promo.i also had a problem contacting CP’s emails and hotlines and all these suck.i spent much for the overseas calls from bkk.we do hope they can do something abt it.u may want to contact a pinoy named ramil at nancy aviations here in bkk @ 02-267-1230(-34).although he’s working thru CP’s agency he has been very nice in helping me a lot get my refund for my booking online transactions that also suck sometimes if you use other cards not from pinas.

]]> By: taz http://www.jehzlau-concepts.com/2009/04/cebu-pacific-the-cheapest-and-most-unsecured-airline-company.html#comment-183774 taz Mon, 19 Oct 2009 14:40:43 +0000 http://www.jehzlau-concepts.com/?p=2416#comment-183774 so far, so good. I've never been late for my 9am seminars on my cebu pacific flights. usually most of the time i take the 6:45am scheds on the bacolod-manila trips and as always, the plane arrives at the airport at an earlier time. so far, so good. I’ve never been late for my 9am seminars on my cebu pacific flights. usually most of the time i take the 6:45am scheds on the bacolod-manila trips and as always, the plane arrives at the airport at an earlier time.

]]> By: carlos Vilhena http://www.jehzlau-concepts.com/2009/04/cebu-pacific-the-cheapest-and-most-unsecured-airline-company.html#comment-183714 carlos Vilhena Mon, 19 Oct 2009 07:38:06 +0000 http://www.jehzlau-concepts.com/?p=2416#comment-183714 ok! i was warned just in time...i was just about to book our tickets from macau to manila, but, after all this opinions, i going to find another airline. thanks to everbody. ok! i was warned just in time…i was just about to book our tickets from macau to manila, but, after all this opinions, i going to find another airline.
thanks to everbody.

]]> By: Eleazar | Entrepinoy Bank http://www.jehzlau-concepts.com/2009/04/cebu-pacific-the-cheapest-and-most-unsecured-airline-company.html#comment-183098 Eleazar | Entrepinoy Bank Fri, 16 Oct 2009 08:05:34 +0000 http://www.jehzlau-concepts.com/?p=2416#comment-183098 On November 1, I will fly with Cebu Pacific Z53BYV. It's my first time to go to my home province of Bohol via plane. I got a promo from Cebu Pacific to experience how cheapest and unsecured airline Cebu Pacific is. On November 1, I will fly with Cebu Pacific Z53BYV. It’s my first time to go to my home province of Bohol via plane. I got a promo from Cebu Pacific to experience how cheapest and unsecured airline Cebu Pacific is.

]]> By: Spencer http://www.jehzlau-concepts.com/2009/04/cebu-pacific-the-cheapest-and-most-unsecured-airline-company.html#comment-183051 Spencer Fri, 16 Oct 2009 03:35:58 +0000 http://www.jehzlau-concepts.com/?p=2416#comment-183051 Yup, that's their specialty! I flew to Siargao with a stop over in cebu. When I got to cebu i was happy my surfboard was there. Only that all my clothes are everything else was nowhere to be found. I had to look for my bag calling all their offices. Since Siargao office had no idea where my bag was. Luckily I found it. It was in the cebu office. So I informed the Siargao OFFICE. Guess what they asked me? WHATS THE NUMBER IN OUR CEBU OFFICE? So they got in touch they said they'll send it the next day, but knowing them I knew it wasnt going to arrive. True enough, when my bag reached surigao so they can send it to Siargao by boat. They missed the last boat going to Siargao... I just smile and say, thats what you get for flying cebu pacific! Yup, that’s their specialty!
I flew to Siargao with a stop over in cebu. When I got to cebu i was happy my surfboard was there. Only that all my clothes are everything else was nowhere to be found.

I had to look for my bag calling all their offices. Since Siargao office had no idea where my bag was. Luckily I found it. It was in the cebu office. So I informed the Siargao OFFICE. Guess what they asked me? WHATS THE NUMBER IN OUR CEBU OFFICE?

So they got in touch they said they’ll send it the next day, but knowing them I knew it wasnt going to arrive. True enough, when my bag reached surigao so they can send it to Siargao by boat. They missed the last boat going to Siargao…

I just smile and say, thats what you get for flying cebu pacific!

]]> By: azrael http://www.jehzlau-concepts.com/2009/04/cebu-pacific-the-cheapest-and-most-unsecured-airline-company.html#comment-182825 azrael Thu, 15 Oct 2009 05:35:15 +0000 http://www.jehzlau-concepts.com/?p=2416#comment-182825 Lets not get harsh. If you don't like him generalizing us, lets not generalize them. Maybe he's one "abnoy"... ;) Lets not get harsh. If you don’t like him generalizing us, lets not generalize them.

Maybe he’s one “abnoy”… ;)

]]> By: Noodles http://www.jehzlau-concepts.com/2009/04/cebu-pacific-the-cheapest-and-most-unsecured-airline-company.html#comment-182460 Noodles Tue, 13 Oct 2009 10:44:40 +0000 http://www.jehzlau-concepts.com/?p=2416#comment-182460 Cebu Pathetic moved our flights so instead of arriving in Davao, we're now sposed to arrive in GenSan.. b*stards! Cebu Pathetic moved our flights so instead of arriving in Davao, we’re now sposed to arrive in GenSan.. b*stards!

]]> By: kalay http://www.jehzlau-concepts.com/2009/04/cebu-pacific-the-cheapest-and-most-unsecured-airline-company.html#comment-182139 kalay Mon, 12 Oct 2009 08:32:19 +0000 http://www.jehzlau-concepts.com/?p=2416#comment-182139 Indeed, nag-oovershoot nga ito ng runway. Nangyari na twice ito sa Catarman airport. Really, this is a humongous price to pay for a Zest-o doypack Indeed, nag-oovershoot nga ito ng runway. Nangyari na twice ito sa Catarman airport. Really, this is a humongous price to pay for a Zest-o doypack

]]> By: sleek http://www.jehzlau-concepts.com/2009/04/cebu-pacific-the-cheapest-and-most-unsecured-airline-company.html#comment-181120 sleek Thu, 08 Oct 2009 07:26:35 +0000 http://www.jehzlau-concepts.com/?p=2416#comment-181120 i lost some stuff upon flying with cebu pacific too....damn! i lost some stuff upon flying with cebu pacific too….damn!

]]> By: Richard Gutierrez and Jewel Mische involved in an airport incident? http://www.jehzlau-concepts.com/2009/04/cebu-pacific-the-cheapest-and-most-unsecured-airline-company.html#comment-180575 Richard Gutierrez and Jewel Mische involved in an airport incident? Mon, 05 Oct 2009 13:19:06 +0000 http://www.jehzlau-concepts.com/?p=2416#comment-180575 [...] We all know that passengers must arrive at least 45 minutes before departure. Since the staff of Cebu Pacific Air are strict with their rules, they didn’t let Richard and Jewel in. Insiders told us that [...] [...] We all know that passengers must arrive at least 45 minutes before departure. Since the staff of Cebu Pacific Air are strict with their rules, they didn’t let Richard and Jewel in. Insiders told us that [...]

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