Smart Bro Sucks!
WARNING BEFORE READING THIS POST: There of hundreds of wrong tenses and grammatical errors below, and on this sentence, because there’s a lot, I swear! (huh?) hehe… *ang gulo no?*
I know these words or can I say phrase? was circulating all over the internet, covering the 1st page of SERPs for the keyword “Smart Bro”. If you’re looking for Smart Bro reviews before applying for a Smart Broadband connection, you probably have landed to several blogs and forums and read a lot of negative reviews from 99% of unsatisfied Smart Bro subscribers nationwide. Complaining, complaining and complaining because of the super high-speed connection that Smart Bro provides them. Well, I’m not complaining, because I love smart, I don’t have a high-speed broadband connection, only a putol putol connection, and I love it because it keeps me awake, and wait for Smart Bro to reconnect again. If it’s disconnected, I’ll just click diagnose, and windows will detect what’s the error, if windows cannot detect the error, I’ll click diagnose again, until my Smart Bro will come back to life for minutes, and again, it will eventually be disconnected, so what I do is execute that “diagnose” routine again, then I’ll go back online, then offline, then online again. Was that amazing??? hehehe… 
My Smart Bro connection fluctuates happily, and I’m so satisfied for its performance. And oh… I would like to say again that I’m not complaining about Smart Bro, actually I would like to commend them for their excellent service! If you’re curious why my post title was “Smart Bro Sucks”, it’s purely ironic, I just want to get some traffic for people who were searching for Smart Bro negative reviews, that’s why my post title was “Smart Bro Sucks”, but they don’t suck, they RULE! They are the best broadband connection that was available here in the Philippines! (My next post would probably be how to pay Smart Bro bills via BPI Express Online, kasi wala pang blogs sa SERPs, just saw it in an old forum.)
Want to know more why Smart Bro Sucks? Then read this post!
Are you using SMART Broken? And you can’t connect to the Internet? If so, you can try these tips from Kate (One of our commentators):
FIRST TIP: Check your IP Address (Smart Bro’s IP address is in the series of 192)
Your IP should not be static.
For 192 series who can’t connect to the internet or browse any website:
1. Open the command prompt and have a ping test;
1A. ping test for gateway: 10.0.0.1
1B. ping test for wireless gateway: 192.168.224.1
2. Check the proxy settings: All of the boxes should have no check.
3. Clear all private data (e.g.: cookies, files, browsing history)
If you still can’t connect to the internet try these:
» Restart your PC and unplug the POE/Motorola adaptor for about 30 seconds, then plug it back.
» Check your IP and try to browse if it works.
SECOND TIP: If your IP address is on series 169:
1. Disable/Enable LAN
2. If your IP is still in 169 series, restart your PC and unplug/plug POE/Motorola adaptor for about 30seconds.
3. Check the IP address
4. Check the cable if it’s properly connected
5. Check the proxy settings
6. Try to browse again.
If you’re so tired in doing those stuff again and again and still you can’t connect to the internet call Smart Bro’s Hotline at *1888 so that Smart Bro can check the parameters of your antenna from the Base Station.
Have patience, don’t be mad about the service. These are just machines built by human hands so it’s not perfect same as human beings. Simple but it makes sense.
If you still have concerns, just make a follow up about it by calling Smart Bro’s Hotline at *1888.
Peace!
October 1st, 2008 at 12:56 am
eto pa isa, di wala nga ako connection smart bro.. so napipilitan ako gamitin cellphone ko para makapag -post d2 sa forum alam nyo ginagawang smart every 10 minutes dini-disconnect ako para pag connect ko another 10 pesos for another 30 minutes connection… e five time na ko nadisconnect ngayun di 50 pesos na gastos ko supposed to be sa 50 pesos 150 minutes ako connected di po less than 50 minutes kce lagi nga ako disconnect after 5 to 10 minutes after reconnection. COSTLY…YAYAMAN ANG TALAGA ANG SMART. SINISIPSIP KATAS NG MAHIRAP NA KATULAD KO.
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October 1st, 2008 at 12:51 am
Mga pre’ di ko na talaga matiis “MATAAS na ang HIGBLOOD KO at baka ma heart attack na ako”. Actually Dec 4 2004 from dial-up napilitan ako magpakabit ng smart wifi ganda ng pangalan ano? “Smart Wi-fi” high tech talaga ang term. Wala naman dati problema. Sa agreement for 2 years di daw pwede mag pre-terminate so O.k. nagyun more than 3 years na ko connected at biglang eto na ang problema…Sept 19 2008 friday..nawala ang connection totally di ako makapag-open kahit ano. E di tawag naman ako sa HOTLINE….pag tawag sa hotline may advertisement muna about smart bro…smartbro connect unlimited kahit saan…yahn yung bagong gadget nila then CSR will answer…then trouble shooting 2hours tagal namin sa trouble shooting..daily ginagawa namin yan simula noong Sept 19 until this morning October 2, 2008 at finally sinabi ko sa CSR na kausap ko tama na to, just tell me hopeless case na ito “inutil kayong lahat” sabi ko baka sa susunod tawag ko ang sasabihin naman ng CSR disconnected na ako for non payment of my service connection. I receive my billing today at bakit naman ako magbabayad kung di nga ako makagamit plus yung konsomisyons plus mga oras natapon lang dahil sa kaka-trouble shoot plus galit na mga client dahil di ako maka connect.
Mga bro, can we unit and file a common complaint against smart for unfair business practice. sensya na limited ang connection ko ngayun using may cellphone marami pa ako dapat sabihin. til next time
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September 15th, 2008 at 3:49 pm
Hi to all, dati share ko lng, ung mga forum na pinupuntahan ko is ung mga forums about medical matters and mga pc applications games etc, lagi ako download ng download, NOTE: (nung PLDT gamit ko) pero nung nag smart ako, excited pa ko kc fastest broadband daw, edi apply, ganda naman nung 1month, super bilis sa 1month na un 3x lng me na disconnect todo laro ako ng freestyle online street basketball, sa madaling salita satisfied ako nung unang buwan, pag dating ng bill ko bayad agad ako sa smart, actually nag advance pa ko nag 1month payment kc sbi ko ok tong smart bayaran ko na pra d na ako pumunta pa dun, AMMPOOOOTAAAAA the next day PARUSA NA POOOOTA PUTOL PUTOL NA D KO NA MGAWA MGA NAGAGAWA KO NUNG PLDT PA KO, actually nakaka enjoy na rin, kc ung forum na pinapasok ko, e ung forum na ng about sa smart bro, mga kapalpakan nila. SO SA MGA MAG AAPLY PA NG SMART BRO PLS CHECK UR BLOOD PRESSURE FIRST, see to it that u can handle this such enormous scamming happening on smart bro. paying 999/month for nothing! GOODLUCK SMARTBRO, may u have more clients to fool! THANKS!
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jehzlau Reply:
September 15th, 2008 at 5:21 pm
I understand how you feel…
smart bro really sucks kahit baliktarin man ang mundo.. 
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September 14th, 2008 at 12:42 am
grabe ang connection ko… start ng connection 20-30kbps, sabi ng tehnician yon lancard daw ang problema, eh di kumuha ako nga isa pa unit at ganoon parin ang prob(TANGA TECHNICAIN)… lagi ako tumatawag sa hotline lagi wait lang ng 24-48 hour hangan umabot sa isang buwang…. may time pa, na di na aabot sa 10kbps…. sa ngayon inayos na nila omaabot na rin sa 350kbps(may time)…. BUT pagkalipas lang ang 1 week bumababa nnaman ng 20-30kbps….. LAGI nalang WAIT FOR 24-48hours kc MAY PROBLEMA yon SATATION…. 3 months na angyon at masasabi ko lang sa smart, NICE JOB SA PAGPAPAINIT NG ULO,… Sa nagbabalak magpakabit! mag dial-up nlang kayo kc di sulit ang bayad pag smart….. (try other forum site… All negative… SMART SUCK)….
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September 5th, 2008 at 5:22 am
i think we share a common problem, everytime makipag video chat me sa parents ko sa province (aklan) which they use smartbro wireless prepaid, palagi na lang napuputol in behalf na full bar naman ang signal ng smart sa cell phone dun at around 12 noon na wala nman gaanong traffic sa signal unlike pag mga 7pm pataas….hmnnnnn… i dont know if nahihirapan sila sa connection ko which is 768 kbps ng bayantel sa quezon city… haayyy…
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